My Oracle Support Banner

E-BI/XMLP: PDF Template Uses Wrong Font Albany Even When Configured In XDO.CFG And Embedded In PDF (Doc ID 1990454.1)

Last updated on OCTOBER 13, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.


XML Publisher is being used to generate letters for employees.

The output PDF uses the Albany font which is not specified on the field and is different from the rest of the letter.

If you click on the field value, the font shifts to the correct font.  Leave the field and the display reverts back to the Albany font.

XDO.CFG is correctly configured.

The specified font exists in the location specified and has needed permissions.

The specified font is seen embedded in the PDF Template.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.