Searching Company Directory results in "The Node Rowset is Empty or the Required Field PTCHART_NODE was not Required (254,124)" error (Doc ID 1990524.1)

Last updated on OCTOBER 20, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Even after running the Job Tree Builder , when attempting to Search an Employee in Company Directory Pagelet, the following error occurs.

STEPS

1. Run the Job Tree Builder : Set Up HCM  >> Common Definitions  >> Org Chart Viewer.

2. Login to PIA >> On Company Directory >> Search an Employee

ERROR
The node rowset is empty or the required field PTCHART_NODE was not required (254,124)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms