E-SES: RoundTrip Diagnostic Test Fails At STEP 3: Crawl Following Refresh Of PeopleSoft Database

(Doc ID 1991453.1)

Last updated on FEBRUARY 05, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.54 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Following a refresh of the PeopleSoft database each time there is an attempt to run the RoundTrip diagnostics it fails at "STEP 3: Crawl". There are no errors in PIA, the crawl is launched, the processing wheel is shown spinning on the top-right hand corner of the page. Eventually, a blank page is displayed.  This can also be seen in the process monitor when building the index and it will show the PSFT_GENFEED failed. 

Cause

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