E-PIA: In IE, Session Detail Group Box once collapsed is not expanded when clicked again (Doc ID 1991614.1)

Last updated on MARCH 13, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

When opening a Marketing Programs Event, the Session Details section appears expanded. If the user click on the arrow icon to collapse it and click again to expand it, the Session Details section does not expand anymore.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login in CRM using IE, navigate to Marketing > Marketing Program, select Business Unit = PeopleSoft University, Program Name = Spring Recruiting Event 1

2. Click on Session tab. The Session Details section appears expanded.

3. Click on Session Detail arrow icon: the section collapse.

4. Click on Session Detail arrow icon: the section does not expand.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms