EAP: TIN Match Inquiry Page Picking Up The Results For Inactive Vendors

(Doc ID 1991897.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ISSUE
TIN Match inquiry page picking up the results for inactive suppliers.

STEPS
1) On the Tin Matching Inquiry, set Withholding Entity to IRS and TIN Match Status = New and click on Search. Supplier ID USA1099013 is listed.
2) The Supplier Summary page for Supplier ID = USA1099013 shows Status = Approved.
3) On the Identifying Information page of the Supplier, set Supplier Status = Inactive for Supplier ID = USA1099013 and save the page.
4) On the Tin Matching Inquiry, clicked on Search again and Supplier ID = USA1099013 is still listed.

EXPECTED RESULTS
Inactive vendors should not show up on the list of Suppliers > Supplier Information > Maintain > TIN Matching Inquiry

IMPACT
TIN Matching Inquiry incorrectly shows inactive vendors so users are need to do a more research to determine which ones are active or inactive.

Cause

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