E-PUM Error starting PUM Image: This kernel requires an x86-64 cpu but only detected an i686 cpu (Doc ID 1992208.1)

Last updated on MARCH 24, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

While booting up a PUM Image, getting the following error

ERROR
=======
This kernel requires an x86-64 cpu but only detected an i686 cpu

Cause

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