E-PUM Error while starting PSEMAgent in PUM Upgrade Source Image (Doc ID 1992288.1)

Last updated on JUNE 14, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

When starting the PSEMAgent on PUM Upgrade Source Image to apply RFUs, the following error is returned

ERROR
========
 2015-03-16 09:49:40,551 main EMF_CATEGORY - ERROR executing '[/bin/sh, -c, envmetadata/data/emf_psae_program_name.sh]': /opt/oracle/psft/pt/tools/bin/psae: error while loading shared libraries: libtrio64.so: cannot open shared object file: No such file or directory
 rm: cannot remove `envmetadata/data/appserv': No such file or directory
 2015-03-16 09:49:40,554 main EMF_CATEGORY - SFMAINT did not end normally
 2015-03-16 09:49:40,555 main EMF_CATEGORY -
 2015-03-16 09:49:40,555 main EMF_CATEGORY - See 'envmetadata/data/emf_psae_error_HCMUPD92_program_name.sh' to look at the script that could not complete.
 2015-03-16 09:49:40,557 main EMF_CATEGORY - Detected an install for appserver at /home/psadm2/psft/pt/8.54/appserv/APPDOM - unable to verify connecivity to a running database. Ignoring this installation
 2015-03-16 09:49:40,559 main EMF_CATEGORY - Root Cause SFMAINT did not return a Success message.
 Suggestions: make sure DB is started,check credentials in config file: /home/psadm2/psft/pt/8.54/appserv/APPDOM/psappsrv.cfg ........

STEPS
=======
1. Start PUM Upgrade Source Image
2. Start PSEMAgent on the PUM Image

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms