EMM: Service Request Is Skewed When Adding Supplemental Data

(Doc ID 1992396.1)

Last updated on OCTOBER 17, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Service Request

ACTUAL BEHAVIOR
--------------------
MM Service Request is skewed when adding Supplemental Data

When we add Supplemental data fields to the service request in 9.2, the service request format gets skewed to the right on the page.

EXPECTED BEHAVIOR
-----------------------
Page format display should be correct.

STEPS
------
The issue can be reproduced at will with the following steps:
1. Open the Service Request
2. Add supplemental data


BUSINESS IMPACT
-------------------
The issue has the following business impact:
Due to this issue, users cannot add supplemental data fields.

Cause

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