Error Changing Report To Data for an Existing Position: "Error Updating Incumbent with Employee ID XXXXXX, Employment Record Number 0"

(Doc ID 1992550.1)

Last updated on JULY 07, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


Error updating incumbent with Employee ID 008578, Employment Record Number 0 on PeopleSoft HCM 9.1

When changing the Report To data for an existing Position data (Main Menu-> Setup HRMS-> Product Related-> Organizational Development-> Position Data). While updating Incumbent Employee, following error occurs:

ERROR

Error updating incumbent with Employee ID XXX, Employment Record Number . (1000,1358)

An error occurred when updating one or more incumbent(s) through the update incumbent function. Check the CI log for more information.


STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to Main Menu >> Setup HRMS >> Product Related >> Organizational Development >> Position Data
2. Add a Row for the Position and Change the Report To data and save the Page

Cause

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