EAP: Matching Workflow Do Not Open Exception Detail for Voucher Header Matching Exception (Doc ID 1992777.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Match Exception is generated on Voucher, Worklist is populated for Header Voucher Matching Exception but when worklist item link is clicked, Exception Detail page is not opened.

STEPS
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The issue can be reproduced at will with the following steps:
1. Setup Matching Workflow.
2. Create a PO.
3. Create a Voucher in such a way it generates match exception.
4. Run Matching process.
5. Check worklist item for Match Exception and click on the Exception link

Cause

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