EGL 9.2 Workcenter Journal Copy Page Does Not Work Correctly and Page Hangs on PeopleTools 8.53.

(Doc ID 1992928.1)

Last updated on SEPTEMBER 27, 2017

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Journal Copy

ISSUE:
---------------
Using the journal copy feature from the General Ledger WorkCenter.
When journal is copied and new journal is created, the Journal copy screen
does not disappear as expected.  It hangs, cannot click x or Ok to close it.
Have to click Cancel to remove it.  This can only be replicate on PeopleTools 8.53, customer using
8.53.12.
Exact same replication done on PeopleTools 8.54, does not replicate issue and work correctly.
When new journal is created from the journal copy page, when clicking Ok the
journal copy page disappears.

Cause

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