Last updated on MARCH 26, 2015
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Recently upgraded Integration Broker Gateway web servers from PeopleTools 8.51.11 to 8.54.07.
When this change was launched to production environment, customer discovered that ERMS module for CRM 9.1 application (still running on PeopleTools 8.51.11) is now unable to download and process emails with xms attachments from the Exchange 2012 mail server.
There is an error in the log file for the Integration Broker Gateway web servers that indicates a Java error and may be related, but we are unsure... "java.lang.NoClassDefFoundError: Could not initialize class sun.awt.X11.XToolkit" (see attached error log for full detail
upgraded Integration Broker Gateway web servers from PeopleTools 8.51.11 to 8.54.07.
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