EAR9.2: Maintenance Worksheet Unable To Write Off Full Credit Amount Due To Error (Doc ID 1993959.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When save write off maintenance worksheet,
the following error occurs.

ERROR
-----------------------
One or more items exceed the Maximum operator write off percentage limits on this worksheet. (6050,116).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
0. Setup Write Off tolerances at business unit level, customer level, user preferences level and entry type level with Override Write Off Tolerances at User preference level.
1. Create ITEM = 1000 USD
2. Create OVER PAYMENT = 8000
3. WRITE OFF CREDIT OF -7000
4. ON SAVE - ERROR
One or more items exceed the Maximum operator write off percentage limits on this worksheet. (6050,116)



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms