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EAR9.2: Maintenance Worksheet Unable To Write Off Full Credit Amount Due To Error (Doc ID 1993959.1)

Last updated on APRIL 08, 2019

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When save write off maintenance worksheet,
the following error occurs.

ERROR
-----------------------
One or more items exceed the Maximum operator write off percentage limits on this worksheet. (6050,116).


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
0. Setup Write Off tolerances at business unit level, customer level, user preferences level and entry type level with Override Write Off Tolerances at User preference level.
1. Create ITEM = 1000 USD
2. Create OVER PAYMENT = 8000
3. WRITE OFF CREDIT OF -7000
4. ON SAVE - ERROR
One or more items exceed the Maximum operator write off percentage limits on this worksheet. (6050,116)



Cause

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In this Document
Symptoms
Cause
Solution
References


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