After HCM 9.2 Upgrade, Mouse Over Function Not Working. (Doc ID 1994409.1)

Last updated on FEBRUARY 20, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After PeopleSoft HCM 9.2 upgrade, Mouse over function is not working. In some pages/component, mouse over does not appear (showing blank) and in few pages, it shows only few items.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to : Main Menu > Manager Self Service > Job and Personal Information > View Employee Personal Info.
2. Select any Employee from the list.
3. Place the mouse (do not click) over Name field.
4. A popup box will be appear to display information's related to that employee, it is showing blank.

Cause

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