ELM 9.2: Supplemental Learning - View All Learning Search Filter Drop Down Not Showing All Course (Doc ID 1994456.1)

Last updated on JULY 23, 2017

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

In View All Learning page, Search Filter drop down is not showing all course for learner.

The issue can be reproduced at will with the following steps:

  1. Navigation: Main Menu > Self Service > Learning > Supplemental Learning
  2. Select Supplemental Learning type (Ex. Seminar)
  3. Click on "Add Supplemental Learning"
  4. Provide data for all required fields
  5. Click on "Save"
  6. Repeat same step from Step 1 to Step 4, Sample Supplemental Learning type should selected for adding new supplemental learning
  7. Navigation: Main Menu > Self Service > Learning > My Learning
  8. Added two supplemental learning course as "Technical Submit 1" and "Technical Submit 2", Supplemental  Learning Type as "Technical Summit"
  9. In Enterprise Learning
  10. Navigation: Main Menu > Enterprise Learning > Learner Tasks > View All Learning
  11. Select same learner
  12. Click on "Search" button
  13. Click on "Select" button for the learner
  14. Select Filter as "All Learning" and Click "Go" button.
  15. Here Technical Submit 2 supplemental course only displayed, Technical Submit1 supplemental course not displayed.

The entire learning should be visible to the administrator. This affects the Learners ability to see all learning they are prescribed to.

Cause

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