Employee Self Service Solution Usage Count and Standalone Usage Count are not being Updated (Doc ID 1995085.1)

Last updated on JUNE 08, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Other

ISSUE:

Employee Self Service Solution usage Count and Standalone Usage count are not being updated every time a solution is accessed via Employee Self Service


Cause

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