OLM Emails Not Sending "No MimeMessage content" error (Doc ID 1995128.1)

Last updated on OCTOBER 04, 2016

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Email jobs are going to status Finished but the MCR log file show the following error:


MCR Debug Error:

2015-03-23 15:43:06.576 Fct7 12216k/109568k | | PERSISTENCE.TransactionJDBC.prepareStatement create PrepareStatement INSERT INTO PS_RY_DEDUP_20111_R (RY_RECORD_ID, EMAIL_SENT, RY_EMAIL_FROM_ADDR, RY_EMAIL_REPL_ADDR, RY_EMAIL_TO_ADDR, RY_EMAIL_SUBJECT, RY_EMAIL_BODY) values (?,?,?,?,?,?,?)
2015-03-23 15:43:06.576 Fct7 12223k/109568k | | GENERIC.MailcasterRecoveryLog Record id 1
2015-03-23 15:43:06.576 Fct7 12223k/109568k | | GENERIC.MailcasterRecoveryLog.com.annuncio.bulkMailer.MailcasterRecoveryLog Bulk Email Recipients:Michellehutt1@gmail.com
2015-03-23 15:43:06.576 Fct7 12230k/109568k | | GENERIC.MailcasterRecoveryLog.com.annuncio.bulkMailer.MailcasterRecoveryLog Bulk Email FromAddresses:
2015-03-23 15:43:06.576 Fct7 12230k/109568k | | GENERIC.MailcasterRecoveryLog.com.annuncio.bulkMailer.MailcasterRecoveryLog Bulk Email ReplyAddresses:
2015-03-23 15:43:06.576 Fct7 12237k/109568k | | GENERIC.MailcasterRecoveryLog.com.annuncio.bulkMailer.MailcasterRecoveryLog Bulk Email Subject:null
2015-03-23 15:43:06.576 Fct7 12243k/109568k | | GENERIC.MailcasterRecoveryLog.logMRL leave:
2015-03-23 15:43:06.576 Fct7 12243k/109568k | PERSISTENCE.TransactionJDBC.doAbort abort
ERROR | [2015-03-23 15:43:06.578] | Fct7 | MCR2 | com.annuncio.bulkMailer.MailMessage | MAI-00000 | General error. | Caught a PersistentException
  A persistence exception caused by: No MimeMessage content
java.io.IOException: No MimeMessage content
  at com.annuncio.bulkMailer.MailcasterRecoveryLog.logMRL(MailcasterRecoveryLog.java:258)
  at com.annuncio.bulkMailer.BroadcastEmailTransportListener.messageQueued(BroadcastEmailTransportListener.java:195)
  at com.annuncio.bulkMailer.MailMessage.enqueue(MailMessage.java:612)
  at com.annuncio.bulkMailer.MailMessage.checkCounts(MailMessage.java:644)
  at com.annuncio.bulkMailer.FrequencyCheckThread.run(FrequencyCheckThread.java:108)
Caused by: java.io.IOException: No MimeMessage content
  at javax.mail.internet.MimePartDataSource.getInputStream(MimePartDataSource.java:109)
  at com.sun.mail.handlers.text_plain.getContent(text_plain.java:107)
  at javax.activation.DataSourceDataContentHandler.getContent(Unknown Source)
  at javax.activation.DataHandler.getContent(Unknown Source)
  at javax.mail.internet.MimeMessage.getContent(MimeMessage.java:1419)
  at com.annuncio.bulkMailer.MailcasterRecoveryLog.logMRL(MailcasterRecoveryLog.java:235)
  ... 4 more

2015-03-23 15:43:06.578 Fct7 12323k/109568k | GENERIC.BroadcastMailerThread JobFailed is false stopThisJob is false currJob is sysId 20111 actionId 24932 status RUNG date 2015-03-23 currJobSysId is 20111 mqmjobsysid is 20111
2015-03-23 15:43:06.579 Fct7 12326k/109568k | GENERIC.BroadcastMailerThread.jobFailed 1

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Cause

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