Search Job Posting Error when Department has Space and Back/Forward Slash: "Invalid Facet Path..." (Doc ID 1995741.1)

Last updated on APRIL 21, 2016

Applies to:

PeopleSoft Enterprise HCM Candidate Gateway - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


When attempting to us the Careers search page, the following error occurs.

ERROR

Service Exception: Fault Code = env:Server : Fault String = [Server CodecHandler] Failed to encode fault
-> EQG17074: Invalid facet path: dept_descr_department/Finance
(262,143) PT_SEARCH.SESIMPL.MESSAGE.QueryResponse.OnExecute Name:QueryResponse PCPC:676 Statement:9
Called from:PT_SEARCH.SESIMPL.QueryService.OnExecute Name:doService Statement:438
Called from:PT_SEARCH.SESIMPL.QueryService.OnExecute Name:ExecuteQuery Statement:47
Called from:PT_SEARCH.SESIMPL.Query.OnExecute Name:Execute Statement:39
Called from:HRS_SEARCH.SearchFramework.FacetCallback.HrsFilteredSearch.OnExecute Name:FacetSearch Statement:27
Called from:HRS_SEARCH.SearchFramework.FacetCallback.HrsF


STEPS

The issue can be reproduced at will with the following steps:
1. Create a Job opening and a Job Posting (Internet: Internal and External)
2. Change the name of the department to: Finance / Administration
3. Go to the Careers page
4. In the left panel click the Finance link


Cause

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