EMM: Unable To Generate Preventive Maintenance Work Orders (Doc ID 1996230.1)

Last updated on OCTOBER 11, 2016

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.1 and later
Information in this document applies to any platform.
***Checked for Currency 11-Oct-2016***

Symptoms

When running WM_PM, some of PM schedules did not generate PM WO's. It looks like when the previous PM_WO is cancelled, a new PM W/O cannot be generated for the same PM Schedule.

Expected Behavior
-----------------------
When a PM W/O is cancelled, a new PM W/O will be generated for the same PM Schedule upon rerunning the PM Process.

Steps
---------
This issue can be replicated by performing the following steps:

1) Create a PM Schedule.
2) Submit the run control for the PM Process at Run Preventive Maintenance.
3) Verify that a PM W/O was generated at View Preventive Maintenance.
4) Cancel the generated PM W/O.
5) Submit the run control for the PM Process at Run Preventive Maintenance.
6) Verify that a PM W/O was NOT generated at View Preventive Maintenance.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms