EMM: Tag Number On Page WM_TSK_NOTES Not Displaying (Doc ID 1996234.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The tag # is not displaying on the WM_TSK_NOTES page when the asset BU is different that the W/O BU. Menu MANAGE_WORK_ORDER component WM_WO.

Expected Behavior
---------------------------  
It is expected that the Tag Number will be displayed in the Work Order Notes header when the AM BU is different than the MM BU.

Steps
--------------
This issue can be replicated by performing the following steps:

1) Set the Asset Lookup Field to Tag Number for MM BU MM001.
2) Pull up a Work Order Maintenance Management BU MM001.
3) Note that the Asset ID BU is US001.
4) Click on the Notes link.
5) The Tag Number is not displayed on the Note Header.

Cause

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