EEX9.1+ After Approving Expense Report Returned to Same Expense Report Page Instead of Moving to the Next report in the List (Doc ID 1996543.1)

Last updated on DECEMBER 15, 2015

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

After approving expense report returned to same expense report page instead of moving to the next report in the list to approve.

Steps:

1) Ensure employee that is an Approver does not have an EMPLID

2) Via PeopleTools>Security>User Profile> go to ID Tab, ensure the ID Type field is set to “None”

3) Create Report and Submit

4) As the Approver, Approve a report

Expected result:  When approving an expense report after one clicks OK, one should be moved to the next expense report in their list/queue.

Actual result:  When approving an expense report after one clicks OK, one is not moved to the next expense report in their list/queue.

 

 Please see replication steps document for more details.

Cause

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