GPSGP: Incorrect Nationality For PR In IR8A File (GPSGIR02) (Doc ID 1996743.1)

Last updated on DECEMBER 21, 2015

Applies to:

PeopleSoft Enterprise HCM Global Payroll Singapore - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
------------------------------
When IR8A is printed for a PR, the Nationality is printed correctly. However, a different and wrong Nationality Code (tag RFF AWO) is generated into the IR8A File.


EXPECTED BEHAVIOR
---------------------------------
The codes in the Print IR8A Form and Create IR8A File should be consistent and the same Nationality as printed in the IR8A Form should be generated into the IR8A File.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup employee as PR, with Country = SGP and Passport Information entered in Identification Data..
2. Setup National ID of employee in Personal Information (This may not have an impact on the replication)
3. Process at least one pay calendar in 2014.
4. Create IR8A/IR8S Forms.
5. Print IR8A/IR8S Forms.
6. Create IR8A File.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms