Is it possible to send Tasks to Worklists via AAF in CRM 9.1 & 9.2? (Doc ID 1998168.1)

Last updated on APRIL 10, 2015

Applies to:

PeopleSoft Enterprise CRM Support - Version 9.1 and later
Information in this document applies to any platform.

Goal

Customer has noticed that the Policies below:

Notify Owner - Task Completed
Notify Owner - Task Accepted
Notify Task Assignees
Notify about Task Ownership
Notify Owner - Task Declined

when activated do not send notifications to persons worklist but to the person's email address.

Is it possible to send Tasks to Worklist via AAF?

 

Solution

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