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EAP: APY2021X1 Won't Print To Specific Printer That Is Defined In Pay Cycle Step "Print Checks" (Doc ID 1998256.1)

Last updated on AUGUST 20, 2018

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ISSUE
APY2021X1 won't print to specific printer that is defined in Pay Cycle step "Print Checks"

When processing a pay cycle, we are using the delivered APY2021X1 BI publisher report to print checks. However, the printer defined for the Pay Cycle is not being passed correctly to the process scheduler job parameters.  For some reason, the printer name entered for the pay cycle is being overwritten with "lpt1" which is not a valid printer on the Process Scheduler server.

EXPECTED BEHAVIOR
The specified output destination should be picked up as specified on the Pay Cycle Manager page instead of 'lpt1'

STEPS
The issue can be reproduced at will with the following steps:
1. Run Pay Cycle
2. Indicate \\PSFINAPPDEV\BUSAPPS as the output destination


Cause

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