Pagelets Freeze When Clicking Item from Pagelet While Refreshing Another Pagelet (Doc ID 1998635.1)

Last updated on FEBRUARY 14, 2017

Applies to:

PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

HCM 9.2 Portal Pack

The pagelets freeze after clicking a name from the Birthday Alerts Pagelet while refreshing the Direct Line Reports Pagelet.

Steps:
1. Enable the Birthday Alerts and Direct Line Reports Pagelets.
2. Refresh the Direct Line Reports Pagelet.
3. While the Direct Line Reports Pagelet is refreshing, click a name from the Birthday Alerts Pagelet.
4. The user is returned to the Home page when the refresh completes.
5. Now click a name from the Birthday Alerts Pagelet again.
6. The user is taken to the following URL, and the pagelet buttons do not respond.
http://slc04rmo.us.oracle.com:8202/psp/H920GX0U/EMPLOYEE/HRMS/h/&TargetFrameName=None

Cause

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