Last updated on MAY 18, 2015
Applies to:PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
When removing a Credit Hold on a reserved Sales Order, the state of the demand line (PS_IN_DEMAND. IN_FULFILL_STATE) is not updated and stays set to '10' (Pending) instead of being changed to '20' (Unfulfilled).
The issue occurs when:
1) there is no Hold Code defined for Customer Pick Up at the Order Management Business Unit level (navigation: Set Up Financials/Supply Chain, Business Unit Related, Order Management, Order Management Definition - Hyperlink: Hold Processing),
2) using a Ship Via Code on the Sales Order with the Customer Pick Up option set to 'Yes' (navigation: Set Up Financials/Supply Chain, Shipping and Receiving, Ship Via Codes).
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