Webserver Name Contains 'PSP' or 'PSC' Causing Student Task WorkCenter to be Displayed as Empty (Doc ID 1999742.1)

Last updated on NOVEMBER 25, 2015

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Student Activity Guide is not displaying Task Details or Content in the Student Task WorkCenter.

A Task has been created using Student Activity Guides and assigned to a Student, however, when the Student attempts to view this Task Content does not display and the Student is unable to work and/or mark a Task complete.

The issue can be reproduced at will with the following steps:
1. Task Management WorkCenter > Campus Community > Task Management WorkCenter > Configure and Manage Tasks.
2. Student uses the Student Task WorkCenter to complete the Task that the Institution has assigned to the Student.
3. Campus Solutions delivers the Launch (introduction) Action Item Page, Agreement (Academic Regulations and Financial Regulations) Action Item Pages and the Complete (Complete Task) Action Item Page.

Cause

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