Why Prompt Table View Change in Two Different Environments for RF_PROVGRP_VW.SETID Though Last Modified By and Last Modified Date are same. (Doc ID 1999971.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise CRM Integrated FieldService - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Problem statement:
-------------------------------

Record RF_PROVGRP_VW is present in two environments. For this record in both the environments last updated by user and last updated date/time is same.

But for this record prompt table used for SETID field is different in these two environments.

If same record is PeopleSoft delivered in both the environments then prompt table should also be same in both the environments.

Then why prompt table is different.


Steps:
---------
1. Login to App Designer
2. Open record RF_PROVGRP_VW
3. Open SETID field properties and look under the Edit tab.

Expected Behaviour:
----------------------------
Prompt table for SETID for record RF_PROVGRP_VW should be same in both environments.

Actual Behaviour:
----------------------------
Prompt table for SETID for record RF_PROVGRP_VW is different in both the environments, although definition details shows that the record has not been modified.



Cause

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