3C Comment Does Not Include Comment ID Nor Dept (Doc ID 2000060.1)

Last updated on AUGUST 09, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, 3Cs

ACTUAL BEHAVIOR
---------------
After mass posting a comment to 400+ student accounts using the 3C Engine, the Comment ID and Department were blank. 

EXPECTED BEHAVIOR
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Comment Id and Department id should be displayed on Person Comment Detail page.

STEPS
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The issue can be reproduced at will with the following steps:
1. Campus Community > Comments > Run 3C Engine
2. Add new run control id
3. Select Admin Function, Event Id and Query for Population Selection and run the process

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Comment ID and Department are not in Person Comment Detail Page.

Cause

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