My Oracle Support Banner

EGPNZ: Child Support Deduction Incorrect With Period Segmentation (Doc ID 2000390.1)

Last updated on MAY 11, 2018

Applies to:

PeopleSoft Enterprise HCM Global Payroll New Zealand - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
-------------------------------
When an employee has Child Support deduction and an effdt change part way through the pay period, the Segment 2 is calculating a negative Child Support value.


STEPS
--------------
The issue can be reproduced at will with the following steps:

- add a new EFFDT row to JOB Data to trigger segmentation
- enter Child Support Deduction via Element Assignment by Payee
- run payroll
- check Calendar Results


BUSINESS IMPACT
-----------------------------
Child support deduction calculation is incorrect

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.