ELM 9.2: From Home Page using My Current Learning Sub Page, Learner Unable to do One-step Launch, Receive Error Message "This Class is not available for Enrollment (18089,5007)" (Doc ID 2000503.1)

Last updated on APRIL 17, 2015

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

From Home page using My Current Learning sub page, Learner unable to do One-step Launch and Enroll if first Class is Inactive and second Class is Active for the Planned Course.  

Steps to Replicate Issue:
 
1) Log in as an Administrator
2) Verify that for the Delivery Method Type, the Enable One-step Launch and Enroll is checked.
     Navigate: Main Menu> Set up ELM  > Catalog > Delivery Method Type

3)  Navigate to Main Menu >Enterprise Learning > Catalog > Maintain Course and select Course with the Delivery Method type and Inactive existing Class
      and clone/ create a new class
4)  Add Course as Planned for Learner  using Maintain Learning Plan
5) Then,  Log in as a Learner  and on the Home page find the Planned Course  in My Learning Pagelet, click launch icon button and receive error message "This Class is not available for Enrollment (18089,5007)"
4) {click}  View All {# of Learning}, click launch icon button and receive error message "This Class is not available for Enrollment (18089,5007)"
 

Cause

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