EAM: No Retro Trigger Created when Submitted an Absence Request via Employee or Manager Self Service
Last updated on MAY 14, 2015
Applies to:PeopleSoft Enterprise HCM Absence Management - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.
When an employee clicks on "Forecast Balance" and submits an Absence Request, no retro triggers are created
A retro trigger should be created automatically for an successful absence request.
WHAT IS WORKING
An employee is able to submit an Absence Request (without forecasting) and a retro trigger is created.
The issue can be reproduced at will with the following steps:
1. An employee enters an Absence Request and clicks on "Forecast Balance" and submit the request (via Self Service > Time Reporting > Report Time > Absence Request)
2. View "Review Triggers" for your employee (via Global Payroll * Absence Mgmt > Absence & Payroll Processing > Prepare Payroll > Review Triggers)
Note: Issue also occurs for Manager Self Service.
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