System Displays Duplicate Records In Search Results When Accessing the Component Add/Update A Person In Portuguese

(Doc ID 2001087.1)

Last updated on OCTOBER 05, 2016

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Search results are displaying duplicate rows when accessing the component Add/Update a Person in Portuguese.

EXPECTED BEHAVIOR
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The correct number of rows are displayed when searching for an ID using Add/Update a Person in Portuguese.

STEPS
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The issue can be reproduced at will with the following steps:

1. Using English, go to Campus Community > Personal Information > Add/Update a Person and retrieve person ID KU0001 in Correct History mode.
2. For National ID, override existing value and enter the following:
BRA CPF - Person Registry 19728657811
BRA General Registry 257391071
3. Save changes and sign out.
4. Log in using Portuguese language.
5. Navigate to Comunidade do Campus, Informacoes Passoais, Adicionar/Atualizar Pessoa.
6. Perform search on ID KU0001 (First Name: Douglas; Last Name: Lewis). Once on record, click Return to Search button.

BUSINESS IMPACT
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The issue has the following business impact:

Due to this issue, users are confused by display of data.

Cause

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