In Form builder, OK Button Does Not Show Up In Form And Hence Approver Unable To Edit The Form (Doc ID 2001725.1)

Last updated on SEPTEMBER 29, 2015

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2


In Forms, during approvals, when an approver wants to edit the form before approving he/she does not see the “OK” button inside the form. Hence, they are not able to save the form before they approve it. Note that this problem happens only in IE and not in Chrome. In Chrome it is working fine and we are able to see the OK button.

ACTUAL BEHAVIOR
---------------
OK button does not show up on Form and hence approver unable to edit the form

EXPECTED BEHAVIOR
-----------------------
Expect OK button to show up on Form and approver can edit the form prior to approval

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Enterprise Components>Forms>Approve/Review a form
2. Edit the form before approval
3. OK button is missing.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot edit forms for approval

Cause

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