BI 9.1 Brazilian Localization: Unable to reversal the NFe-Servicos that was canceled

(Doc ID 2003976.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Billing Brazil - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Nota Fiscal

ACTUAL BEHAVIOR
---------------
When Cancel NF, NF is going straight to "Cancel" instead of going to "Pending Cancel"

EXPECTED BEHAVIOR
-----------------------
Nota Fiscal status should go to “Pending Cancel” before going to “Cancelled”.
We suppose to go to "Pending Cancel" and after returning from Prefeitura by saying this Nota Fiscal has been cancelled then Nota Fiscal status should be updated to "Cancelled"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Billing > Manage NF > Maintain NF > Cancel NF


Cause

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