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BI 9.1 Brazilian Localization: Unable to reversal the NFe-Servicos that was canceled (Doc ID 2003976.1)

Last updated on JANUARY 10, 2018

Applies to:

PeopleSoft Enterprise FIN Billing Brazil - Version 9.1 and later
Information in this document applies to any platform.


On : 9.1 version, Nota Fiscal

When Cancel NF, NF is going straight to "Cancel" instead of going to "Pending Cancel"

Nota Fiscal status should go to “Pending Cancel” before going to “Cancelled”.
We suppose to go to "Pending Cancel" and after returning from Prefeitura by saying this Nota Fiscal has been cancelled then Nota Fiscal status should be updated to "Cancelled"

The issue can be reproduced at will with the following steps:
1. Billing > Manage NF > Maintain NF > Cancel NF


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