EAR9.2: Item ID not Populated When Creating On Account in Draft Worksheet and Impossible to Save On Account. (Doc ID 2004296.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Drafts

ACTUAL BEHAVIOR
---------------
Item ID not automatically populated when creating OA (On Account) in Draft worksheet.
It's impossible to save a Draft worksheet and use Entry Type OA with a negative amount.

EXPECTED BEHAVIOR
-----------------------
Item ID for On Account (Draft) should be populated automatically taking into account the last # used for System Function ID DM-03.
It should be possible to save a Draft worksheet using Entry Type OA (On Account).

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Navigate to Accounts Receivable > Drafts > Apply Drafts > Update Worksheet and open an existing Draft worksheet.
  2. Add a new line, enter a negative amount and entry type OA.
  3. Save Draft worksheet and the following message is triggered: You must enter Item, Business Unit and Customer ID. (6040,760)
  4. Item ID for On Account (Draft) should be populated automatically taking into account the last # used for System Function ID DM-03.
  5. Manually enter Item ID.
  6. Save worksheet and the following message is triggered: You may not leave the Entry Type blank. Either delete the row or enter a value. (6040,600)
  7. It’s impossible to save the worksheet and use the Entry Type On Account (OA) with a negative amount.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users will have to enter an Item ID manually.

Cause

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