EAR9.1+:SUBCUST_QUAL1 and SUBCUST_QUAL2 In PS_ITEM Are Blank If Payment Worksheet is Resaved (Doc ID 2005081.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Statement of the Issue:
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In certain cases with On-Account transactions, the SUBCUST_QUAL1 and SUBCUST_QUAL2 fields are not populated in the PS_ITEM table

Expected Behavior:
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If SUBCUST_QUAL1 and SUBCUST_QUAL2  are populated on PS_CUSTOMER record , then SUBCUST_QUAL1 and SUBCUST_QUAL2 fields should always be populated when a new OA (On Account) Item is created on a payment worksheet. Once posted, the PS_ITEM table should have SUBCUST_QUAL1 and SUBCUST_QUAL2 populated.

Steps to replicate:
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1. Create an on-account item using payment worksheet for a customer with SUBCUST_QUAL1 and SUBCUST_QUAL2 populated.
2. Reopen the payment worksheet created in step 1 again and save the worksheet.
3. Run ARUPDATE.



Cause

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