EAR 9.1: Payment Predictor #COMBOS Algorithm Applies A Payment More Than Once To An Item If Payment Amount Matches With Open Items (Doc ID 2005110.1)

Last updated on SEPTEMBER 16, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


Statement of the issue:
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Customer uses #COMBOS payment predictor algorithm with option of Customer Identified - Doesn`t Matter and Reference Supplied - Summary. A payment has the Statement ID as the reference. Payment predictor applies a payment more than once to an item/ items  if payment amount matches with open items.

 



Expected Behavior:
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Customer uses #COMBOS payment predictor algorithm with option of Customer Identified - Doesn`t Matter and Reference Supplied - Summary. A payment has the Statement ID as the reference. Payment predictor should not apply a payment more than once to an item/ items  if payment amount matches with open items.

Steps to Replicate:
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1. Create two items of amount $75.1 and $183.15 respectively for the same customer.
2. Run Create Customer Statements so that above two items have the same Statement ID.
3. Create two payments with amounts of amount $75.1 and $258.25 respectively, and give statement ID of step 2 in the reference.
4. Run Payment Predictor
5. Run ARUPDATE.

Cause

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