After Applying CS 9.0 Bundle 37, Get Error First Operand of . is NULL, so Cannot Access Member clogCollection (180,236) (Doc ID 2005123.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9 and later
PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.

Symptoms

When attempting to login and make changes to student center, the following error occurs:

ERROR
-----------------------
First operand of. is NULL, so cannot access member clogCollection (180,236)
HMCR_FRAMEWORK ServiceFrameworkbaseServices OnExecute Name:DoServiceSet PCPC3456 Statement 56
Called from HCR_PERSON_SERVICES.PersonAddress_v1_0implSetPersonAddress OnExecute NameDoService Statement 23
Called from SCC_PERSON_SOA_CONSUMER PersonServiceConsumer.SCC_PersAddressConsumer.OnExecute Name:setData Statement 26
Called from SS_CC_ADDRESSES.GBL.SavePostChange State 2
The first operan of the dot operator is NULL value, indicating the lack of object value

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Student Center to make an address change.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update student information.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms