Performance Issue on Total Rewards Extract (Doc ID 2005456.1)

Last updated on FEBRUARY 23, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 and later
PeopleSoft Enterprise HCM eCompensation Manager Desktop - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Running Total Rewards Extract on a template that has two items, one from benefits data source and the other from North America Payroll deductions data source.

While running the extract process the job takes about 12 to 13 hours to complete.

STEPS

The issue can be reproduced at will with the following steps:
1. Go to: Main Menu > Compensation > Total Rewards > Administer Statement
2. In the Main Steps section, Run the Extract rewards process

Cause

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