RB_MAILROUTE Error in Process Monitor When 'Auto Acknowledgement' Template is Used in 'Mailbox Details' page - "Invalid Context Variable (%1). (18112,1021) EOCF_CLF_DL.Contexts.Context.OnExecute" (Doc ID 2005549.1)

Last updated on APRIL 03, 2017

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


If user enables 'Auto Acknowledgement' option on ERMS 'Mailbox Details' page, app engine RB_MAILROUTE may fail with the following message:

Invalid Context Variable (%1). (18112,1021) EOCF_CLF_DL.Contexts.Context.OnExecute Name:setCtxVaria ble PCPC:5752 Statement:108 Called from:EOCF_CLF_DL.Contexts.Context.OnExecute Name:setCtxVariableByName Statement:124 Called from:RB_ERMS.SendAutoAck.OnExecute Name:InvokeCM Statement:45 Called from:RB_ERMS.SendAutoAck.OnExecute Name:SendReply Statement:14 Called from:RB_MAILROUTE.PRCEMAIL.GBL.default.1900-01-01.AUTOACK.OnExecute Statement:13



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms