E-PUM: No Connection to VirtualBox (Doc ID 2006570.1)

Last updated on MAY 04, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

When installing PUM Image, the following error occurs,


ERROR
=======
This webpage is not available

STEPS
=======
1. Install PUM Image
2. Access the PUM URL and worked fine
3. Restarted
4. Cannot access the PUM URL



Changes

After the reboot the IP address reported by the command
IPCONFIG /ALL
is different than the IP address seen in
Control Panel > Network and Internet > Network Connections > VirtualBox Host-Only Network > Properties > Internet Protocol Version 4 (TCP/IPv4) > Properties

For example

IPCONFIG /ALL shows

Ethernet adapter VirtualBox Host-Only Network:
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
   Physical Address. . . . . . . . . : GG-00-27-00-30-GG
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : gggg::94e7:b6df:782:gggg%16(Preferred)
   Autoconfiguration IPv4 Address. . : 169.254.1.1(Preferred)


Whereas the TCP Properties in the Control Panel shows

Internet Protocol Version 4 (TCP/IPv4) Properties
   General
       ( ) Obtain an IP address automatically
       (*) Use the following IP Address: 192 . 168 . 56 . 1

These should be the same.

Cause

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