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ETL9.1 Timesheets Performance /TimeOut Issue When Cross Over Punches Entered (Doc ID 2007049.1)

Last updated on OCTOBER 02, 2018

Applies to:

PeopleSoft Enterprise HCM Time and Labor - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms


Timesheet performance issue while submitting/next week/next day when there are cross over punches.

REPLICATION STEPS

1) On PS Option page setup Base timezone CST
2) Enter timesheet with following punches
3) Select EE with timezone PST on Time reporter data
4) Mon- In 11:00 pm Out 3:00 AM - timezone PST
Tue- - In 11:00 pm Out 3:00 AM - timezone PST
Wed - - In 11:00 pm Out 1:00 AM - timezone PST
Thur - In 11:00 Out 1:00 AM Timezone PST
5) Submit
6) Unable to submit the timesheet.Session timeouts.
7) If time is already entered via TCD with similar punches
8) Open Timesheet
9) Click on Next week.
10) Timesheet keeps clocking & then timeout


Cause

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In this Document
Symptoms
Cause
Solution
References


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