EeS: Invoice Approval page does not find Unapproved eSettlement Voucher once it is posted

(Doc ID 2007822.1)

Last updated on OCTOBER 17, 2016

Applies to:

PeopleSoft Enterprise FIN eSettlements - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Buyer is setup with Voucher Approval = Approval Framework.  The corresponding Business Unit has the “Post Unapproved Vouchers” box checked in the Payables Definition.  Invoice is created on the eSettlement side, and Voucher Build is run to create the Voucher.  Voucher is posted prior to being approved.  Once the Voucher is posted, unable to approve the Voucher through the eSettlement’s Invoice Approval since the Voucher ID cannot be found.

STEPS
1.  On the Buyer Information > Review Buyer Details > Notification and Approvals page:  
a.  Buyer = BUY01
b.  Invoice Approval Required box is checked
c.  Voucher Approval = Approval Framework
2.  On the Payables Definition > Definition page setup for Business Unit = BUY01, 'Post Unapproved Vouchers' box is checked
3.  Sign in as LSA
4.  Create an Invoice
5.  Save and Submit
6.  Sign in as MPHOST
7.  On the Self-Service Invoice > Review Invoice page, select the Invoice created in Step 4
8.  On the Invoice, click Release for Processing
9.  Run Voucher Build for Business Unit = BUY01
10.  Display the Voucher created
11.  On the Voucher > Summary page, Approval Status = Pending
12.  Click on the Preview Approval hyperlink
13.  On the Approval History page:
a.  Approval Status = Pending
b.  Voucher Approval Stage 1 shows as Initiated
14.  Navigate to eSettlements > Batch Processes > Process Workflow
15.  Run Voucher Approval Creation (EM_VO_APR_AE)
16.  Navigate to eSettlements > Invoices > Invoice Approval
17.  Display the Voucher:
a.  Approval Status = Pending
b.  Voucher Approval Stage 1 shows as Pending
18.  On the Voucher > Summary page:
a.  Approval Status = Pending
b.  Post Status = Unposted
19.  Click on the Approval History hyperlink
20.  Approval History page, Approval Status = Pending
21.  Voucher Approval Stage 1 shows as Pending
22.  Navigate to eSettlements > Invoices > Invoice Approval page  
23.  Display Business Unit = BUY01, Voucher ID = 00000059
24.  Approval Status = Pending
25.  Run Voucher Posting
26.  On the Voucher > Summary page, Approval Status = Pending and Post Status = Posted
27.  Sign is as BUYER, who is a Step 1 Approver
28.  Navigate to eSettlements > Invoices > Invoice Approval page                      
29.  Unable to display Business Unit = BUY01, Voucher ID = 00000059 -- Get "No matching values were found."

Cause

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