E-MAP: After Clicking on the Approvals Tile, there are Missing Images on the Page Loaded (Doc ID 2007855.1)

Last updated on NOVEMBER 25, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.

Symptoms

Sample environment:

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Tools 8.54.05

HCM 9.2  PUM image 10

Test environment

 

Issue:

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After clicking on the approvals tile, there are missing images / icons on the page loaded.

The same behaviour is replicable with PT_MAPFLUID layout  initialization URL.  When the PT_MAPFLUID layout  initialization URL is placed in a browser URL, it shows missing images / icons on the page loaded.

Issue occurring on all supported browsers. e.g IE, chrome


The traceSQL for Approval`s page shows the error :-

"PSAPPSRV.29557 (2318)   1-1024   07.18.14    0.333882                          
PCodeWTL(3/3): OnErrorEvent() -->HMAP_APPROVAL.ApprovalService.OnExecute  
Name:BroadCastDataLoad  PCPC:15675  Statement:164 Called from:HMAP_APPROVAL.ApprovalService.OnExecute  
Name:ComposeMapApprovelData  Statement:12 Called from:HMAP_APPROVAL.ApprovalRequestController.OnExecute  
Name:PerformRequest  Statement:13 Called from:HMAP_APPROVAL.ApprovalRequestController.OnExecute  
Name:OnInitEventApprovalMain  Statement:42

 

Cause

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