EMM: Instructions are Blank after Creating a Work Order from WM_PM (Doc ID 2008842.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

In release 9.2 PUM Image 8, test, after creating a Maintenance Loop and running WM_PM, the resulting Work Order has blank Instructions.

Business Impact:
Unable to use the Work Order without instructions.

Steps to replicate:
1. Create a Work Order Task Templates. – T-0049

2. Create a Work Order Job Templates. – J-0039

3. Setup a Maintenance Loop ID 0031. New PM Loop Schedule ID Created

4. RUN PM Process. One Work Order created from PM Loops Schedule ID. The Work Order does not have Instructions

Expected results:
The WO should have instructions.

Actual results:
The Work order's instructions are blank.

Cause

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