Error on Request Ad Hoc Salary Change AWE - (6605, 617) "This Transaction is in Error because an Approving Manager was not Found. Review the Approval Setup" (Doc ID 2009071.1)

Last updated on MAY 02, 2017

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When Manager creates ad hoc salary request for a Direct Report, transaction is showing 'Further Processing Required' Error.

Details of the error Message : HR_SALCHANGE Message set 6605 Message Number 617 Error 'This transaction is in error because an approving manager was not found. Review the approval setup'.


Steps to Replicate

1) Login as Manager in Demo Instance: HCRUSA_KU0003 and try to submit an adhoc salary change request.
2) Submit unsuccessful , as the Manager receives a 'Further Processing Required' Error.
3) User has an approving manager defined in page Workforce Administration -> Job Information -> Job Data (on "Job Information" tab, field "Reports To")

Cause

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