On Manager Self Service, Succession Planning 360 Page, "Compare to Role" tab displays "The Compare-to-Role feature is currently unavailable..." (Doc ID 2009376.1)

Last updated on OCTOBER 13, 2016

Applies to:

PeopleSoft Enterprise HCM Succession Planning - Version 9.2 and later
PeopleSoft Enterprise HCM eProfile Manager Desktop - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When manager attempts to view Succession Plan through Manager Self-Service, the following message is displayed on the Compare to Role Tab for Incumbent:
"The Compare to Role" feature is currently unavailable.  No candidate are available with a Profile type of "MCMPERSON"

The administrator can view the Compare to Role information for the same succession plan.

You expect the Manager to be able to view the same results on the Compare to Role tab that the Administrator can view.

 

REPLICATION STEPS:

* Log in as administrator and go to:  Organizational Development > Succession Planning > Succession 360
* Select "Compare to Role" tab.
* Note that applicants are listed showing names with Readiness, Impact of Loss, Risk of Leaving columns
* Note button below the candidate grid is labeled "Compare Candidate to Role.

* Log in as Manager and go to Manager Self Service > Succession Planning > Succession 360
* Select "Compare to Role" tab.
* Message displayed:  "The Compare-to-Role feature is currently unavailable. No candidates are available with a Profile Type ..."

Cause

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