EAR 9.1+: Level Label And Customer Name Is Not Displaying Properly After Click On Search Button In ITEM List Page. (Doc ID 2009637.1)

Last updated on NOVEMBER 03, 2016

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 Image 8 version, Item List page.

ACTUAL BEHAVIOR
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Alignment Issue with customer name and Level field on Main Menu>>Accounts Receivable > Customer Accounts>Item Information>Item List when you select customer in internet explorer. Issue doesn't exist in Google Chrome or Firefox.
Issue also happens in collection workbench page.


EXPECTED BEHAVIOR
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Alignment should not affected by browser type.

STEPS
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The issue can be reproduced at will with the following steps:
1. Use internet explorer and goto Main Menu>>Accounts Receivable > Customer Accounts>Item Information>Item List. Alignment for level field is good.
2. Now select customer and goto level field. Level word is not seen properly and customer name overlaps level field.


BUSINESS IMPACT
-----------------------
Not properly aligned page.

Cause

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