E-CIA: Change Impact Analyzer: Error Excel found unreadable content in 'worklist1.xls' when Generating Excel Reports (Doc ID 2010963.1)

Last updated on JANUARY 13, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms

On : PT 8.53.12, Change Impact Analyzer

In Change Impact Analyzer (CIA), when attempting to perform a report generation to an excel format, the following error occurs.

ERROR
-------------
open report when completed" checkbox, you receive the error "Excel found unreadable content in 'worklist1.xls' Do you want to recover the contents of this workbook ? If you trust the source of this workbook, click Yes.


STEPS
-----------------------
The issue can be reproduced with the following steps:
1.Open CIA
2. Click Reports, Analysis Reports
3. Select either filtered or unfiltered Reports (with or without Excel auto-open checked)
4. If you select the "open report when completed" checkbox, you receive the error "Excel found unreadable content in 'worklist1.xls' Do you want to recover the contents of this workbook ? If you trust the source of this workbook, click Yes."



Environment
-----------------------
8.53.12
HRMS 9.0 Bundle#24
Oracle database 11.2.0.3.0
RHEL 5

Cause

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